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What is an MLRO? The person in charge of anti-money-laundering

By SendPay Business · · 2 min read

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An MLRO, or money laundering reporting officer, is the person in a firm responsible for its anti-money-laundering controls and for deciding whether to report suspicious activity to the authorities. In UK law the role is often called the nominated officer.

What an MLRO does

  • Receives internal reports of suspicious activity from staff.
  • Decides whether to file a suspicious activity report.
  • Oversees the firm's anti-money-laundering policies and training.
  • Reports to senior management on money laundering risk.
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Who needs one

In the UK, firms covered by the Money Laundering Regulations, such as banks, e-money and payment institutions, crypto firms, accountants and estate agents, must appoint a nominated officer. In firms regulated by the FCA, the MLRO is usually a senior role that the FCA must approve.

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Why it matters

The MLRO is personally accountable. Getting reporting decisions wrong can lead to fines for the firm and, in serious cases, criminal liability for the individual. Regulators and banking partners will usually ask who your MLRO is before working with you.

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Where SendPay fits

Every SendPay platform includes customer identity verification at sign-up, powered by licensed partners. Appointing an MLRO and running your own anti-money-laundering programme remain your responsibility, and SendPay's free licence specialist introductions can help you find the right people.

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SendPay Business is a technology company, not a bank. Accounts, cards and payments are powered by licensed partners.

Questions people ask

What is a suspicious activity report?

The report an MLRO decides whether to file.

Suspicious activity reports →
What are KYC and AML?

The checks an MLRO oversees.

KYC and AML →
Can I launch my own money app?

Yes, with identity checks built into sign-up.

See platforms →

Read next

Spotted a mistake or something out of date? and we'll fix it. How our guides are made

This guide is general information, not legal or financial advice. SendPay Business is a technology company, not a bank, and does not take deposits; regulated services on the platforms are provided by licensed partners. Other companies named in this guide are reference points only and are not affiliated with SendPay Business.