Frequently Asked Questions

Everything you need to know about managing, sending, and spending your money

What is SendPay Business?

SendPay Business is a global business account platform that allows companies to receive payments, hold balances, send payouts worldwide, create invoices,issue payment links, and manage business cards from one dashboard.

Can I receive international payments?

Yes. Businesses can receive payments and transfers from multiple countries and currencies directly into their SendPay Business account.

How many currencies are supported?

135+ currencies supported for sending, receiving, and conversion.

What countries are supported?

SendPay Business primarily supports UK businesses and internationally operated UK companies.

Can I apply if I live outside the UK?

Yes. You may reside in another country as long as:

You own or operate a UK registered company

Or you have an existing UK business entity

Which countries are commonly supported for founders/directors?

Examples may include:

United Kingdom

UAE / Dubai

Nigeria

India

Pakistan

South Africa

Europe

United States

Canada

Subject to compliance review and business activity.

Are high-risk countries restricted?

Yes. Certain countries, industries, and activities may be restricted due to banking partner, compliance, sanctions, or regulatory requirements.

Do I need to travel to the UK?

No. Most onboarding and verification can be completed remotely.

Can non-UK residents open a UK business account?

Yes. Non-UK residents with a UK company may be eligible.

Can I register a UK company through SendPay?

Yes. UK company formation and business setup services may be available.

What documents are required?

Usually:

Passport or ID

Proof of address

UK company documents

Director information

Business activity details

Are there businesses you do not support?

Restricted industries may include:

Unlicensed financial services

Gambling

Adult services

Sanctioned activities

Illegal products/services

High-risk crypto activities without licensing

Can I use SendPay for trading or international commerce?

Yes. Many users operate:

Import/export businesses

Trading companies

Agencies

E-commerce stores

International service businesses

Can I upgrade limits over time?

Yes. Businesses with positive transaction history and verification may receive increased sending, receiving, and card limits over time.

Do you provide business IBANs?

Yes. Eligible users can access multiple international receiving accounts and IBANs depending on region and verification level.

Can I send money worldwide?

Yes. You can send business payouts and transfers globally from your available balance.

Are there transfer limits?

Yes. Limits depend on:

Verification level

Business type

Country

Risk profile

Account history

Higher verified accounts receive increased limits.

Do you offer virtual Visa cards?

Yes. Virtual business Visa cards can be issued instantly for online payments and subscriptions.

Can I create cards for staff?

Yes. Team cards with spending controls and limits are supported.

Do you offer business loans or capital?

Selected businesses may become eligible for:

Business funding

Revenue-based financing

Working capital offers

Risk profile

Account history

Eligibility depends on transaction history and account activity.

Is credit available?

Credit and funding products may become available to approved businesses after account review and platform usage history.

Is SendPay secure?

Yes. Security features include:

2FA authentication

Encrypted infrastructure

Fraud monitoring

Role-based team access

Secure payment processing

Is there a test mode?

Yes.

Test Mode

Sandbox environment

Uses test API keys

Safe testing environment

Try features before going live

Live Mode

Real transactions

Live API keys

Real balances and payouts

Full production environment

Can developers integrate APIs?

Yes. SendPay supports API integrations and developer infrastructure for platforms and fintech applications..

Do you support WhatsApp verification?

Yes. WhatsApp OTP and authentication alerts can be enabled for supported regions

Can I launch my own banking platform?

Yes. SendPay also offers white-label fintech infrastructure for businesses wanting to launch their own branded banking or payment platform.

What industries are supported?

Examples include:

E-commerce

Agencies

SaaS

Trading businesses

Import/export

Digital services

Global freelancers

International companies

How fast is onboarding?

Most businesses can get started within minutes, subject to verification and compliance checks

Are there monthly fees?

Some plans have no monthly fees. Advanced infrastructure and platform solutions may include subscription pricing.

Still Have Question

Our support team is here to help you 24/7.

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