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How to set the fees on your own payment platform, and what they earn

By SendPay Business · · 2 min read

Your numbers, worked out
  1. Type in your own numbers
  2. The tool works it out
  3. See the answer clearly

When you own the payment platform, the fee is yours to set. That is the whole point, and it is also the first hard question: charge too much and people pay elsewhere, charge too little and the platform never covers its costs. Here is a simple way to decide, with the sums done in the open.

Start from what your users pay today

Your users already pay someone to take or move their money. PayPal Business charges 2.9% plus 30p on every payment, more from abroad. Wise Business charges £50 to open, then 2.69% at the cash machine and a cut of every conversion. Those are their published UK rates, read on 13 September 2026; they change, so check theirs.

Whatever they pay now is your ceiling. Price under it and the switch is an easy yes.

Woman seated, using a laptop

Pick a fee model that fits what you run

The fee model follows the platform, not the other way round.

Quick question

Which sounds like you? Tap it.

Money transfer

a percentage of what is sent, a flat fee per transfer, or both.

Next: Do the sum before you pick a number
Services marketplace

a commission on every order, taken before the seller is paid.

Next: Do the sum before you pick a number
Memberships and subscriptions

a share of every monthly payment.

Next: Do the sum before you pick a number
Bookings

a small percentage or a flat fee per booking, often paid by the customer.

Next: Do the sum before you pick a number
Online store

no fee at all; your margin on what you sell is the income.

Next: Do the sum before you pick a number

Try it

Name your platform and watch it come to life

Type a name, tap a colour and pick what it does. The phone changes as you go.

Colour

What it does

Build mine

Design and preview your whole platform free, then launch when you are ready.

Do the sum before you pick a number

Fee income is three numbers multiplied together: how many payments a month, the average payment, and your fee. 200 customers each sending £300 a month at 1% is £600 a month, £7,200 a year. At 2% it is £1,200 a month.

Take off card processing, refunds and your own running costs before you call it profit. Those depend on your platform and your partners, so put your own figures in rather than trusting anyone's average.

Man in a suit smiling in a meeting room

Keep the first price simple

One clear fee beats a clever table. You can change it later from your console, and early users remember a platform that was easy to understand. If you are unsure, start just under what your users pay today and raise it once they rely on you.

Man in a suit on the phone at a desk

How it works

Your own money app
  1. Name it and pick your colours
  2. Choose what it does
  3. Launch when you are ready

Why sign up

Create your free SendPay account

It's all about creating your own financial platform with ease. Start with a free account today.

  • A free business accountOpen it in about a minute with your business name, email, password and mobile. No card and no documents to start.
  • Get paid from day oneTake card payments, and share your own payment link and invoices so customers pay in a click.
  • A free business websiteFree to build, free to publish and free to keep, with unlimited visits.
  • Your own financial platformDesign and preview your whole platform free, then launch when you are ready.

SendPay Business is a technology company, not a bank. Accounts, cards and payments are powered by licensed partners.

Questions people ask

Can I charge nothing at all?

Yes. The fee is yours to set, including none, for example if the platform exists to sell your own products.

Can I charge a monthly fee instead of a percentage?

You set the fee model in your console.

Does SendPay take a cut of my fees?

Every fee you set is yours.

Is there a quick way to run these numbers?

Yes. The free earnings calculator does the sum for each platform type.

Open the calculator →

Read next

Spotted a mistake or something out of date? and we'll fix it. How our guides are made

This guide is general information, not legal or financial advice. SendPay Business is a technology company, not a bank, and does not take deposits; regulated services on the platforms are provided by licensed partners. Other companies named in this guide are reference points only and are not affiliated with SendPay Business.