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What is payment reconciliation? Matching every payment to its invoice

By SendPay Business · · 2 min read

An invoice, sent and paid
  1. Add what you sold and the prices
  2. Send it in one tap
  3. It shows paid when the money is in

Payment reconciliation means checking that the money you expected to receive matches the money that actually arrived. Each payment in your bank account is matched to the invoice, order or sale it belongs to, so nothing is missed or counted twice.

Why the numbers don't always match

  • Card payments arrive days later and often in one batch, with fees taken off.
  • Customers pay the wrong amount, pay twice, or forget the reference.
  • Refunds and chargebacks come out of later payouts.
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A simple routine

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Try it

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What it does

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Make it easier

Give every invoice a unique reference and ask customers to use it. Payment links tied to a specific invoice make matching almost automatic, because each payment already knows what it's for.

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Where SendPay fits

SendPay platforms include accounts, invoicing and payment links under your own brand, powered by licensed partners. You can preview your platform before you launch.

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How it works

Your own money app
  1. Name it and pick your colours
  2. Choose what it does
  3. Launch when you are ready

Why sign up

Create your free SendPay account

It's all about creating your own financial platform with ease. Start with a free account today.

  • A free business accountOpen it in about a minute with your business name, email, password and mobile. No card and no documents to start.
  • Get paid from day oneTake card payments, and share your own payment link and invoices so customers pay in a click.
  • A free business websiteFree to build, free to publish and free to keep, with unlimited visits.
  • Your own financial platformDesign and preview your whole platform free, then launch when you are ready.

SendPay Business is a technology company, not a bank. Accounts, cards and payments are powered by licensed partners.

Questions people ask

Does my payout add up?

Check what should have arrived against what did.

Payout reconciliation calculator →
What is payment settlement?

When the money from a payment actually moves.

What is payment settlement? →
What should go on an invoice?

The details every UK invoice needs.

What to put on an invoice →
What is a chargeback?

When a card payment is reversed by the bank.

What is a chargeback? →

Read next

Spotted a mistake or something out of date? and we'll fix it. How our guides are made

This guide is general information, not legal or financial advice. SendPay Business is a technology company, not a bank, and does not take deposits; regulated services on the platforms are provided by licensed partners. Other companies named in this guide are reference points only and are not affiliated with SendPay Business.