Woman in a blue shirt using a laptop

E-money institution vs bank: what's the difference, and which does your app need?

By SendPay Business · · 2 min read

A quick ID check
  1. Add your photo ID
  2. Add proof of address
  3. Checked and verified

Many popular money apps are not banks. They hold customers' money as electronic money, under a different kind of licence with different rules. Knowing the difference helps you explain your app honestly and choose the right partner.

What a bank does

A bank takes deposits and lends them out. That is why a banking licence is the hardest to get, and why, in the UK, eligible deposits are protected by the Financial Services Compensation Scheme (FSCS) up to a limit if the bank fails.

Man in a suit on the phone at a desk

What an e-money institution does

An electronic money institution (EMI) holds customers' money and lets them spend and send it, but it doesn't lend it out. Instead of FSCS cover, UK EMIs must safeguard customer money: keep it separate from their own, usually in a ring-fenced account at a bank, so it can be returned if the firm fails.

Try it

Name your platform and watch it come to life

Type a name, tap a colour and pick what it does. The phone changes as you go.

Colour

What it does

Build mine

Design and preview your whole platform free, then launch when you are ready.

Why most money apps use an EMI

Accounts, cards, transfers and currency exchange don't need lending, so an e-money or payments licence covers them. That is far quicker to reach than a banking licence, and many apps don't hold one themselves at all: they run on a licensed partner.

Woman in glasses working on a laptop

What to tell your customers

The accounts and payments behind a SendPay Business platform are powered by licensed partners.

0 of 3 done

Tick each step as you do it, so you can see what is left.

Your ticks are saved on this device.
Man in a suit smiling in a meeting room

How it works

Your own money app
  1. Name it and pick your colours
  2. Choose what it does
  3. Launch when you are ready

Why sign up

Create your free SendPay account

It's all about creating your own financial platform with ease. Start with a free account today.

  • A free business accountOpen it in about a minute with your business name, email, password and mobile. No card and no documents to start.
  • Get paid from day oneTake card payments, and share your own payment link and invoices so customers pay in a click.
  • A free business websiteFree to build, free to publish and free to keep, with unlimited visits.
  • Your own financial platformDesign and preview your whole platform free, then launch when you are ready.

SendPay Business is a technology company, not a bank. Accounts, cards and payments are powered by licensed partners.

Questions people ask

How close am I to the SPI limit?

Check your 12-month average payment volume against the €3 million small payment institution limit.

Small payment institution limit calculator →
Which business account is cheaper for me?

Compare the monthly and yearly cost of two accounts for your own payments and cash deposits.

Business bank account fee calculator →
Is e-money covered by the FSCS?

Generally not. In the UK, e-money is protected by safeguarding rules instead of the FSCS.

Can I call my app a bank?

In most countries "bank" is a protected word you can only use with a banking licence. Call it an account, a wallet, an app or a platform.

Which registration do I need?

The registration guide covers FCA and HMRC registration and when each applies.

FCA and HMRC registration guide →

Read next

Spotted a mistake or something out of date? and we'll fix it. How our guides are made

This guide is general information, not legal or financial advice. SendPay Business is a technology company, not a bank, and does not take deposits; regulated services on the platforms are provided by licensed partners. Other companies named in this guide are reference points only and are not affiliated with SendPay Business.