How to write a plain, honest fees page for your money app
By SendPay Business · · 2 min read
A clear fees page is one of the most visited pages on any money app's website. When people can see every cost in plain words, they trust you enough to try.
Put every fee in one place
Sending, receiving, card payments, withdrawals and any monthly charge. If it costs money, it belongs on the page.
Use a simple table
A good fees table has:
- What the customer does, in everyday words.
- What it costs, as a fixed amount or a percentage.
- An example with a real amount, like sending 100.
Say what is free
People also want to know what costs nothing. Listing free actions is as reassuring as listing the fees.
Explain exchange rates plainly
If you convert money, say how your rate is set and show the total the other person receives before anyone pays.
Keep it current
Update the page the same day any fee changes, and tell existing customers before the change applies.
Build it
Create your own financial platform.
Pick a template, name it, brand it, preview every page before you pay. Your brand, your users, your fees.
Build my platform →Questions people ask
How do I choose my fees?
The fee-setting guide walks through covering costs and staying competitive.
Set your platform fees →What could my fees earn?
The earnings calculator shows what your fees could bring in.
Platform earnings calculator →Can I call it a bank?
In most countries "bank" is a protected word you can only use with a banking licence. Call it an account, a wallet, an app or a platform. The accounts and payments behind a SendPay Business platform are powered by licensed partners.
Is there a step-by-step plan I can follow?
Yes. The free launch checklist takes you from picking your people and naming your app to setting fees, going live and winning your first ten customers.
Digital bank app launch checklist →How do I start?
Pick a template, name it and preview every page before you pay. Your platform can be live on your own domain within 24 hours of confirmation.
Build my platform →Read next
This guide is general information, not legal or financial advice. SendPay Business is a technology company, not a bank, and does not take deposits; regulated services on the platforms are provided by licensed partners. PayPal, Patreon and Substack are named as reference points only and are not affiliated with SendPay Business.