Team collaborating around a laptop in an office

How to write a plain, honest fees page for your money app

By SendPay Business ยท ยท 2 min read

A quick ID check
  1. Add your photo ID
  2. Add proof of address
  3. Checked and verified

A clear fees page is one of the most visited pages on any money app's website. When people can see every cost in plain words, they trust you enough to try.

Put every fee in one place

Sending, receiving, card payments, withdrawals and any monthly charge. If it costs money, it belongs on the page.

Woman in glasses working on a laptop

Use a simple table

A good fees table has:

  • What the customer does, in everyday words.
  • What it costs, as a fixed amount or a percentage.
  • An example with a real amount, like sending 100.

Try it

Name your platform and watch it come to life

Type a name, tap a colour and pick what it does. The phone changes as you go.

Colour

What it does

Build mine

Design and preview your whole platform free, then launch when you are ready.

Say what is free

People also want to know what costs nothing. Listing free actions is as reassuring as listing the fees.

Woman in a grey jumper using a laptop

Explain exchange rates plainly

If you convert money, say how your rate is set and show the total the other person receives before anyone pays.

Keep it current

Update the page the same day any fee changes, and tell existing customers before the change applies.

Man beside a laptop and a cup of tea

How it works

Your own money app
  1. Name it and pick your colours
  2. Choose what it does
  3. Launch when you are ready

Why sign up

Create your free SendPay account

It's all about creating your own financial platform with ease. Start with a free account today.

  • A free business accountOpen it in about a minute with your business name, email, password and mobile. No card and no documents to start.
  • Get paid from day oneTake card payments, and share your own payment link and invoices so customers pay in a click.
  • A free business websiteFree to build, free to publish and free to keep, with unlimited visits.
  • Your own financial platformDesign and preview your whole platform free, then launch when you are ready.

SendPay Business is a technology company, not a bank. Accounts, cards and payments are powered by licensed partners.

Questions people ask

How do I choose my fees?

The fee-setting guide walks through covering costs and staying competitive.

Set your platform fees โ†’
What could my fees earn?

The earnings calculator shows what your fees could bring in.

Platform earnings calculator โ†’
Can I call it a bank?

In most countries "bank" is a protected word you can only use with a banking licence. Call it an account, a wallet, an app or a platform. The accounts and payments behind a SendPay Business platform are powered by licensed partners.

Is there a step-by-step plan I can follow?

Yes. The free launch checklist takes you from picking your people and naming your app to setting fees, going live and winning your first ten customers.

Digital bank app launch checklist โ†’
How do I start?

Pick a template, name it and preview every page before you launch. Your platform can be live on your own domain within 24 hours of confirmation.

Build my platform โ†’

Read next

Spotted a mistake or something out of date? and we'll fix it. How our guides are made

This guide is general information, not legal or financial advice. SendPay Business is a technology company, not a bank, and does not take deposits; regulated services on the platforms are provided by licensed partners. Other companies named in this guide are reference points only and are not affiliated with SendPay Business.