Woman in a grey jumper using a laptop

How to share customer stories to grow your money app

By SendPay Business · · 2 min read

Your numbers, worked out
  1. Type in your own numbers
  2. The tool works it out
  3. See the answer clearly

People trust people like them. A short, true story from a customer, such as a shop owner who now gets paid the same day, does more to win new users than anything you say about yourself.

Ask the right customers

Start with people who use your app often and have told you it helps. Ask them simply if they would share their experience.

Woman in a blue shirt using a laptop

Ask good questions

A few questions give you a story:

0 of 3 answered

Tick each question once you know your answer.

Your ticks are saved on this device.

Try it

Name your platform and watch it come to life

Type a name, tap a colour and pick what it does. The phone changes as you go.

Colour

What it does

Build mine

Design and preview your whole platform free, then launch when you are ready.

Always get permission

Show the customer exactly what you will share and where, and only use their name or photo if they agree in writing.

Man beside a laptop and a cup of tea

Keep it true

Use their own words and never add numbers or claims they did not make. An honest, modest story is more believable than a perfect one.

Share it where people decide

Put stories on your homepage, in your app store listing and in the groups where your customers talk.

Woman smiling while working on her laptop

How it works

Your own money app
  1. Name it and pick your colours
  2. Choose what it does
  3. Launch when you are ready

Why sign up

Create your free SendPay account

It's all about creating your own financial platform with ease. Start with a free account today.

  • A free business accountOpen it in about a minute with your business name, email, password and mobile. No card and no documents to start.
  • Get paid from day oneTake card payments, and share your own payment link and invoices so customers pay in a click.
  • A free business websiteFree to build, free to publish and free to keep, with unlimited visits.
  • Your own financial platformDesign and preview your whole platform free, then launch when you are ready.

SendPay Business is a technology company, not a bank. Accounts, cards and payments are powered by licensed partners.

Questions people ask

How do I get reviews too?

The reviews guide covers asking for honest reviews.

Get honest reviews →
Can I turn a story into a video?

The video guide covers simple phone videos that work.

Make videos →
Can I call it a bank?

In most countries "bank" is a protected word you can only use with a banking licence. Call it an account, a wallet, an app or a platform. The accounts and payments behind a SendPay Business platform are powered by licensed partners.

Is there a step-by-step plan I can follow?

Yes. The free launch checklist takes you from picking your people and naming your app to setting fees, going live and winning your first ten customers.

Digital bank app launch checklist →
How do I start?

Pick a template, name it and preview every page before you launch. Your platform can be live on your own domain within 24 hours of confirmation.

Build my platform →

Read next

Spotted a mistake or something out of date? and we'll fix it. How our guides are made

This guide is general information, not legal or financial advice. SendPay Business is a technology company, not a bank, and does not take deposits; regulated services on the platforms are provided by licensed partners. Other companies named in this guide are reference points only and are not affiliated with SendPay Business.