How to answer questions online to grow your money app
By SendPay Business · · 2 min read
Every day, people ask in online groups and forums how to send money cheaply, get paid by customers or open an account. A genuinely helpful answer builds trust, and people often check out whoever helped them.
Find where your people ask
Look for community groups, forums and question sites where your customers talk about money. Read the rules of each place first.
Help first
Answer the question fully, even if the best answer is not your app. People remember who was honest with them.
Mention your app only when it fits
When your app is a good answer:
- Say plainly that you run it.
- Explain what it does in one sentence.
- Share a link only where the group allows it.
Turn good answers into pages
If the same question comes up often, write a helpful page on your site and share that instead.
Stay consistent
A few helpful answers every week, over months, builds a name in the community that no advert can buy.
Build it
Create your own financial platform.
Pick a template, name it, brand it, preview every page before you pay. Your brand, your users, your fees.
Build my platform →Questions people ask
Can I use WhatsApp groups?
The WhatsApp guide covers growing respectfully in chat groups.
Use WhatsApp to grow →What pages should I write?
The helpful articles guide covers choosing topics your customers search for.
Write helpful articles →Can I call it a bank?
In most countries "bank" is a protected word you can only use with a banking licence. Call it an account, a wallet, an app or a platform. The accounts and payments behind a SendPay Business platform are powered by licensed partners.
Is there a step-by-step plan I can follow?
Yes. The free launch checklist takes you from picking your people and naming your app to setting fees, going live and winning your first ten customers.
Digital bank app launch checklist →How do I start?
Pick a template, name it and preview every page before you pay. Your platform can be live on your own domain within 24 hours of confirmation.
Build my platform →Read next
This guide is general information, not legal or financial advice. SendPay Business is a technology company, not a bank, and does not take deposits; regulated services on the platforms are provided by licensed partners. PayPal, Patreon and Substack are named as reference points only and are not affiliated with SendPay Business.