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What is a take rate? How marketplaces and payment platforms make money

By SendPay Business · · 2 min read

A shop that takes payments
  1. Customers pick what they want
  2. They pay by card at checkout
  3. The order lands with you

A take rate is the share of each sale that a platform keeps as its revenue. If buyers spend £100 through a marketplace and the marketplace keeps £12, its take rate is 12%.

How to work it out

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Why take rates vary

A platform that brings in customers, handles payments and guarantees the work can charge more than one that only lists sellers. Take rates are also shaped by how easily sellers could go elsewhere, and by what the platform pays out in its own costs, such as payment processing.

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Start from the value you add, check what similar platforms charge, and remember that sellers compare what they keep, not just the headline percentage. A clear, simple fee is easier to sell than a stack of small charges.

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Where SendPay fits

With a SendPay Services Marketplace, buyers hire sellers, you take a fee on every order, and sellers are paid out automatically. With a Creator & Membership platform, you keep a share of every subscription.

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How it works

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  3. Launch when you are ready

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SendPay Business is a technology company, not a bank. Accounts, cards and payments are powered by licensed partners.

Questions people ask

How do I work out my take rate?

Enter your total sales and what you earned from them, and the free calculator shows your take rate, your net take rate after processing and what sellers keep.

Take rate calculator →
How do I set my fees?

Pick fees that match the value you add.

Set your platform fees →
How do marketplace payouts work?

Paying sellers their share of each sale.

Marketplace payouts →
How do I start a marketplace?

Our step-by-step guide.

Start a services marketplace →

Read next

Spotted a mistake or something out of date? and we'll fix it. How our guides are made

This guide is general information, not legal or financial advice. SendPay Business is a technology company, not a bank, and does not take deposits; regulated services on the platforms are provided by licensed partners. Other companies named in this guide are reference points only and are not affiliated with SendPay Business.