What are offline card payments? How terminals work without a connection

By SendPay Business · · 2 min read

What are offline card payments? How terminals work without a connection

An offline card payment is one a terminal accepts without contacting the card issuer at that moment. The terminal stores the payment and sends it for approval once it is back online. This is often called store-and-forward.

How it worksThe riskWhere it is used

How it works

  1. The terminal can't reach the network, so it switches to offline mode.
  2. It runs checks it can do on its own, such as reading the card chip.
  3. It saves the payment and gives the customer a receipt.
  4. When the connection returns, it sends the saved payments for approval.

The risk

Because the issuer hasn't approved the payment at the time, it can be declined later, for example if the card was blocked or the account was empty. The merchant usually bears that loss. This is why many providers cap offline payments with a floor limit per transaction and a total limit before the terminal must reconnect.

Where it is used

Offline mode helps at markets, festivals, on trains and planes, and anywhere signal is patchy. Not every provider offers it, and the rules and limits vary, so check with your card machine provider.

Where SendPay fits

SendPay doesn't offer card machines or acquiring. SendPay platforms let you get paid with payment links, invoices and subscriptions, alongside GBP, EUR and USD accounts and branded Visa cards, powered by licensed partners.

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Questions people ask

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The chip standard that lets cards be checked securely at a terminal.

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The tills, card readers and software a shop uses to take payments.

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This guide is general information, not legal or financial advice. SendPay Business is a technology company, not a bank, and does not take deposits; regulated services on the platforms are provided by licensed partners. PayPal, Patreon and Substack are named as reference points only and are not affiliated with SendPay Business.