Man in a suit on the phone at a desk

When and how to get your first helper for your money app

By SendPay Business ยท ยท 2 min read

Paid every month
  1. Set up the plan once
  2. It renews on the same day each month
  3. Payments arrive without chasing

Most money apps start with one person doing everything. At some point, doing it all yourself starts to slow the app down. Knowing when to get help, and what to hand over, keeps you growing.

Signs you need help

It may be time when:

  • Customer messages wait hours for a reply.
  • You have no time to talk to new customers or partners.
  • The same small tasks fill every day.
Man beside a laptop and a cup of tea

Hand over the repeatable work first

Answering common questions, posting on social media or checking sign-ups are easy to explain and easy to check. Keep the decisions about your app yourself.

Try it

Name your platform and watch it come to life

Type a name, tap a colour and pick what it does. The phone changes as you go.

Colour

What it does

Build mine

Design and preview your whole platform free, then launch when you are ready.

Start small

A few hours a week from a part-time helper or a trusted friend can be enough at first. Grow the role as the app grows.

Woman smiling while working on her laptop

Write down how you do things

Short notes on how you answer common questions and handle problems make it easy for someone else to help in your voice.

Keep customer money safe

Give helpers only the access they need, never share passwords, and make sure anything involving customer money follows your licensed partner's rules.

Man smiling while using a laptop

How it works

Your own money app
  1. Name it and pick your colours
  2. Choose what it does
  3. Launch when you are ready

Why sign up

Create your free SendPay account

It's all about creating your own financial platform with ease. Start with a free account today.

  • A free business accountOpen it in about a minute with your business name, email, password and mobile. No card and no documents to start.
  • Get paid from day oneTake card payments, and share your own payment link and invoices so customers pay in a click.
  • A free business websiteFree to build, free to publish and free to keep, with unlimited visits.
  • Your own financial platformDesign and preview your whole platform free, then launch when you are ready.

SendPay Business is a technology company, not a bank. Accounts, cards and payments are powered by licensed partners.

Questions people ask

How should support work?

The support guide covers replying quickly and kindly.

Customer support for your money app โ†’
Can I run this alongside my job?

The side-project guide covers launching with limited time.

Launch alongside your job โ†’
Can I call it a bank?

In most countries "bank" is a protected word you can only use with a banking licence. Call it an account, a wallet, an app or a platform. The accounts and payments behind a SendPay Business platform are powered by licensed partners.

Is there a step-by-step plan I can follow?

Yes. The free launch checklist takes you from picking your people and naming your app to setting fees, going live and winning your first ten customers.

Digital bank app launch checklist โ†’
How do I start?

Pick a template, name it and preview every page before you launch. Your platform can be live on your own domain within 24 hours of confirmation.

Build my platform โ†’

Read next

Spotted a mistake or something out of date? and we'll fix it. How our guides are made

This guide is general information, not legal or financial advice. SendPay Business is a technology company, not a bank, and does not take deposits; regulated services on the platforms are provided by licensed partners. Other companies named in this guide are reference points only and are not affiliated with SendPay Business.