How to explain your money app's terms in plain words
By SendPay Business · · 2 min read
Your full terms and conditions still matter, but almost nobody reads them. A short summary in plain words, sitting next to them, tells people what they are signing up for and shows you have nothing to hide.
Answer the questions people really have
A good summary covers:
- Who holds the money and how it is kept safe.
- What every fee is and when it is charged.
- How long payments and withdrawals take.
- How to close an account and get money out.
- How to complain and who to contact.
Use short sentences
Write as you would explain it to a friend. One idea per sentence, and no words a customer would need to look up.
Keep it matched to the full terms
The summary must never promise more than the full terms say. When one changes, update the other the same day.
Put it where people decide
Show the summary on your sign-up page and link to it from your fees page, your FAQ and your emails.
Build it
Create your own financial platform.
Pick a template, name it, brand it, preview every page before you pay. Your brand, your users, your fees.
Build my platform →Questions people ask
How do I write my fees page?
The fees page guide covers showing every cost plainly.
Write a plain fees page →Can I call it a bank?
In most countries "bank" is a protected word you can only use with a banking licence. Call it an account, a wallet, an app or a platform. The accounts and payments behind a SendPay Business platform are powered by licensed partners.
Is there a step-by-step plan I can follow?
Yes. The free launch checklist takes you from picking your people and naming your app to setting fees, going live and winning your first ten customers.
Digital bank app launch checklist →How do I start?
Pick a template, name it and preview every page before you pay. Your platform can be live on your own domain within 24 hours of confirmation.
Build my platform →Read next
This guide is general information, not legal or financial advice. SendPay Business is a technology company, not a bank, and does not take deposits; regulated services on the platforms are provided by licensed partners. PayPal, Patreon and Substack are named as reference points only and are not affiliated with SendPay Business.