Man at a desk in front of a computer

How to explain your money app's terms in plain words

By SendPay Business · · 2 min read

A quick ID check
  1. Add your photo ID
  2. Add proof of address
  3. Checked and verified

Your full terms and conditions still matter, but almost nobody reads them. A short summary in plain words, sitting next to them, tells people what they are signing up for and shows you have nothing to hide.

Answer the questions people really have

A good summary covers:

  • Who holds the money and how it is kept safe.
  • What every fee is and when it is charged.
  • How long payments and withdrawals take.
  • How to close an account and get money out.
  • How to complain and who to contact.
Man in a light blue suit with glasses

Use short sentences

Write as you would explain it to a friend. One idea per sentence, and no words a customer would need to look up.

Try it

Name your platform and watch it come to life

Type a name, tap a colour and pick what it does. The phone changes as you go.

Colour

What it does

Build mine

Design and preview your whole platform free, then launch when you are ready.

Keep it matched to the full terms

The summary must never promise more than the full terms say. When one changes, update the other the same day.

Four coworkers smiling around a laptop

Put it where people decide

Show the summary on your sign-up page and link to it from your fees page, your FAQ and your emails.

Woman smiling while working on her laptop

How it works

Your own money app
  1. Name it and pick your colours
  2. Choose what it does
  3. Launch when you are ready

Why sign up

Create your free SendPay account

It's all about creating your own financial platform with ease. Start with a free account today.

  • A free business accountOpen it in about a minute with your business name, email, password and mobile. No card and no documents to start.
  • Get paid from day oneTake card payments, and share your own payment link and invoices so customers pay in a click.
  • A free business websiteFree to build, free to publish and free to keep, with unlimited visits.
  • Your own financial platformDesign and preview your whole platform free, then launch when you are ready.

SendPay Business is a technology company, not a bank. Accounts, cards and payments are powered by licensed partners.

Questions people ask

How do I write my fees page?

The fees page guide covers showing every cost plainly.

Write a plain fees page →
What should my FAQ cover?

The FAQ guide covers the questions new customers ask first.

Write an FAQ →
Can I call it a bank?

In most countries "bank" is a protected word you can only use with a banking licence. Call it an account, a wallet, an app or a platform. The accounts and payments behind a SendPay Business platform are powered by licensed partners.

Is there a step-by-step plan I can follow?

Yes. The free launch checklist takes you from picking your people and naming your app to setting fees, going live and winning your first ten customers.

Digital bank app launch checklist →
How do I start?

Pick a template, name it and preview every page before you launch. Your platform can be live on your own domain within 24 hours of confirmation.

Build my platform →

Read next

Spotted a mistake or something out of date? and we'll fix it. How our guides are made

This guide is general information, not legal or financial advice. SendPay Business is a technology company, not a bank, and does not take deposits; regulated services on the platforms are provided by licensed partners. Other companies named in this guide are reference points only and are not affiliated with SendPay Business.