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What is Request to Pay? Asking for money instead of chasing it

By SendPay Business · · 2 min read

Money on its way
  1. Pick who to pay and type the amount
  2. Tap send and it is on its way
  3. It lands in their account

Request to Pay is a way for a business or person to send a digital request for money, which the payer can then pay, part-pay, ask to delay or decline. It keeps the payer in control while making it easy to pay on time.

How a payment request works

  • The business sends a request with the amount, due date and reference.
  • The payer sees it in their banking or payment app.
  • They choose to pay now, pay part, ask for more time or decline.
  • The business sees the response and the payment arrives if approved.
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How it differs from other methods

An invoice is just a document, and the payer has to copy the details into a transfer. A Direct Debit lets the business pull money without asking each time. A payment request sits in between: the payer approves each payment, but with the details already filled in.

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Where it is used

Pay.UK has published a Request to Pay standard in the UK, and in Europe the European Payments Council runs a SEPA Request-to-Pay scheme. Payment links sent by email or message work in a similar way for many small businesses today.

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Where SendPay fits

SendPay platforms include payment links and invoicing under your own brand, so customers can pay from a request without typing bank details, powered by licensed partners. SendPay tells you in writing which licences apply to your platform before you launch.

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How it works

Your own money app
  1. Name it and pick your colours
  2. Choose what it does
  3. Launch when you are ready

Why sign up

Create your free SendPay account

It's all about creating your own financial platform with ease. Start with a free account today.

  • A free business accountOpen it in about a minute with your business name, email, password and mobile. No card and no documents to start.
  • Get paid from day oneTake card payments, and share your own payment link and invoices so customers pay in a click.
  • A free business websiteFree to build, free to publish and free to keep, with unlimited visits.
  • Your own financial platformDesign and preview your whole platform free, then launch when you are ready.

SendPay Business is a technology company, not a bank. Accounts, cards and payments are powered by licensed partners.

Questions people ask

Could pay by bank cut my card fees?

Compare the monthly cost of cards alone with a mix of cards and pay by bank.

Pay by bank savings calculator →
Payment links

Get paid from a link.

Payment links →
What is a Direct Debit?

Collecting from a bank account.

Direct Debits →
Variable recurring payments

Open banking payments within limits.

What is VRP? →

Read next

Spotted a mistake or something out of date? and we'll fix it. How our guides are made

This guide is general information, not legal or financial advice. SendPay Business is a technology company, not a bank, and does not take deposits; regulated services on the platforms are provided by licensed partners. Other companies named in this guide are reference points only and are not affiliated with SendPay Business.