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What is a virtual IBAN? How money apps give every customer their own account number

By SendPay Business · · 2 min read

Money moving around the world
  1. Start from the UK
  2. Send to the countries you choose
  3. It arrives in their own currency

A virtual IBAN is an account number that looks and works like a normal IBAN for the person paying, but routes the money into a larger master account behind it. It lets a firm give every customer, or even every invoice, its own account number without opening a separate bank account for each.

How it works

The payer sends money to the virtual IBAN as they would to any account. The payment lands in the master account, and the virtual IBAN tells the firm exactly whose money it is, so it can be credited to the right customer automatically.

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Who uses them

  • Money apps, to give each customer their own account details for getting paid.
  • Marketplaces, to know which buyer paid without matching references by hand.
  • Businesses with many invoices, to match each payment to its invoice.
  • Firms selling abroad, to offer local account details in several countries.

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What to check

Some virtual IBANs carry a country code different from where the customer lives, which some payers or employers query. Check which country's IBANs your provider issues, and that they're named in the customer's name where that matters.

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How it works

Your own money app
  1. Name it and pick your colours
  2. Choose what it does
  3. Launch when you are ready

Why sign up

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SendPay Business is a technology company, not a bank. Accounts, cards and payments are powered by licensed partners.

Questions people ask

How do I check an IBAN is valid?

The free checker validates the length and check digits for 77 countries.

IBAN checker →
What is a multi-currency account?

An account that holds several currencies in one place.

What is a multi-currency account? →
What is SEPA?

The euro payment area that IBANs are used across.

What is SEPA? →

Read next

Spotted a mistake or something out of date? and we'll fix it. How our guides are made

This guide is general information, not legal or financial advice. SendPay Business is a technology company, not a bank, and does not take deposits; regulated services on the platforms are provided by licensed partners. Other companies named in this guide are reference points only and are not affiliated with SendPay Business.