How to keep good records for your money app business
By SendPay Business · · 2 min read
Running a money app means keeping track of more than just payments. Simple, regular records save you time, help your licensed partners and make big decisions easier.
Track what you earn
Write down the fees you take each week or month. Knowing your real income helps you set prices and plan spending.
Keep a log of problems
For every customer problem, note:
- What happened and when.
- What you did to fix it.
- Whether it has happened before.
Save important messages
Keep emails and agreements with partners, suppliers and advisers in one folder so you can find them quickly.
Follow your partner's rules
Your licensed partners may ask for certain records about customers and payments. Find out what they need and keep it up to date.
Review once a month
Set aside an hour each month to look at your numbers and your problem log. Patterns you spot there often point to your next improvement.
Build it
Create your own financial platform.
Pick a template, name it, brand it, preview every page before you pay. Your brand, your users, your fees.
Build my platform →Questions people ask
What should I measure?
The measurement guide covers the few numbers that matter.
What to measure in your money app →What could my fees earn?
The earnings calculator shows what your fees could bring in.
Platform earnings calculator →Can I call it a bank?
In most countries "bank" is a protected word you can only use with a banking licence. Call it an account, a wallet, an app or a platform. The accounts and payments behind a SendPay Business platform are powered by licensed partners.
Is there a step-by-step plan I can follow?
Yes. The free launch checklist takes you from picking your people and naming your app to setting fees, going live and winning your first ten customers.
Digital bank app launch checklist →How do I start?
Pick a template, name it and preview every page before you pay. Your platform can be live on your own domain within 24 hours of confirmation.
Build my platform →Read next
This guide is general information, not legal or financial advice. SendPay Business is a technology company, not a bank, and does not take deposits; regulated services on the platforms are provided by licensed partners. PayPal, Patreon and Substack are named as reference points only and are not affiliated with SendPay Business.