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Card tips and the UK tipping law: passing every penny to staff

By SendPay Business · · 2 min read

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More customers tip by card than in cash. Since 1 October 2024, the Employment (Allocation of Tips) Act 2023 requires UK employers to pass all tips, gratuities and service charges to workers without deductions, and to share them fairly.

What the law asks of employers

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How card tips are taken

Tips can be added on a card machine before the customer taps, included on a bill, or added to an online payment or payment link. However they come in, card tips count under the law.

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Tronc schemes

Some businesses use a tronc, where an independent troncmaster decides how tips are shared. It can help with fairness, but the rules on passing all tips to staff still apply.

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Where SendPay fits

SendPay doesn't offer card machines. SendPay platforms let you get paid with payment links, invoices and subscriptions, alongside GBP, EUR and USD accounts and branded Visa cards, powered by licensed partners.

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How it works

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  • A free business accountOpen it in about a minute with your business name, email, password and mobile. No card and no documents to start.
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SendPay Business is a technology company, not a bank. Accounts, cards and payments are powered by licensed partners.

Questions people ask

What does a card payment cost?

See the fee on a payment and what to charge.

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What is a POS system?

The till setup that takes payments and tracks sales.

POS systems →
What is a payment terminal?

The card machine customers tap or insert their card into.

Payment terminals →
What are card machine alternatives?

Other ways small businesses can take payments.

Card machine alternatives →

Read next

Spotted a mistake or something out of date? and we'll fix it. How our guides are made

This guide is general information, not legal or financial advice. SendPay Business is a technology company, not a bank, and does not take deposits; regulated services on the platforms are provided by licensed partners. Other companies named in this guide are reference points only and are not affiliated with SendPay Business.