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What is a merchant account? Where card payments land first

By SendPay Business · · 2 min read

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A merchant account is a special account, run by an acquiring bank or payment provider, that receives the money from a business's card payments. After fees and any holds, the money is then paid out to the business's normal bank account.

Merchant account vs business bank account

A business bank account holds your money and makes payments. A merchant account sits in front of it and collects card payments. You can't usually spend from a merchant account directly; it settles into your bank account on a schedule.

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Dedicated vs aggregated

Tap to explore

Tap each one to see what it means.

Dedicated

an account in your business's own name with an acquirer, often suited to larger volumes.

Aggregated

you share a provider's merchant account, which is quicker to open and common for small businesses.

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What providers check

Before approving an account, providers look at the business and its owners, what it sells, expected volumes and refund or chargeback risk. Higher-risk businesses may face reserves or rolling holds on payouts.

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Where SendPay fits

SendPay platforms include payment links, invoicing and business accounts under your own brand, powered by licensed partners. You can preview your platform before you launch.

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How it works

Your own money app
  1. Name it and pick your colours
  2. Choose what it does
  3. Launch when you are ready

Why sign up

Create your free SendPay account

It's all about creating your own financial platform with ease. Start with a free account today.

  • A free business accountOpen it in about a minute with your business name, email, password and mobile. No card and no documents to start.
  • Get paid from day oneTake card payments, and share your own payment link and invoices so customers pay in a click.
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  • Your own financial platformDesign and preview your whole platform free, then launch when you are ready.

SendPay Business is a technology company, not a bank. Accounts, cards and payments are powered by licensed partners.

Questions people ask

What does a card payment cost?

See the fee on a payment and what to charge.

Card fee calculator →
Gateway or merchant account?

How the two work together.

Payment gateway vs merchant account →
What is an acquiring bank?

The bank behind a merchant account.

What is an acquiring bank? →
What is a chargeback?

When a card payment is reversed.

What is a chargeback? →

Read next

Spotted a mistake or something out of date? and we'll fix it. How our guides are made

This guide is general information, not legal or financial advice. SendPay Business is a technology company, not a bank, and does not take deposits; regulated services on the platforms are provided by licensed partners. Other companies named in this guide are reference points only and are not affiliated with SendPay Business.