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What is a bank run? Why banks can't pay everyone at once

By SendPay Business · · 2 min read

Your own money app
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A bank run is when many customers try to take their money out of a bank at the same time, usually because they fear it is in trouble. Because banks lend out most of the money deposited with them, even a healthy bank can't pay everyone back at once.

Real examples

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Tap each one to see what it means.

Northern Rock, 2007

queues formed outside UK branches after news it had asked the Bank of England for emergency help.

Silicon Valley Bank, 2023

customers tried to withdraw around $42 billion in a single day, and the bank was closed the next morning.

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Why they spread so fast now

With mobile banking, customers can move money in seconds, and worries can spread on social media within hours. That made the Silicon Valley Bank run far quicker than older ones.

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How customers are protected

In the UK, eligible deposits at banks and building societies are covered by the Financial Services Compensation Scheme (FSCS) up to a set limit per person, per bank. E-money firms work differently: instead of FSCS cover, they must safeguard customer money, keeping it separate from their own.

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Where SendPay fits

SendPay platforms include accounts, cards and transfers under your own brand, powered by licensed partners. SendPay tells you in writing which licences apply to your platform before you launch.

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How it works

Money on its way
  1. Pick who to pay and type the amount
  2. Tap send and it is on its way
  3. It lands in their account

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SendPay Business is a technology company, not a bank. Accounts, cards and payments are powered by licensed partners.

Questions people ask

Could a bank survive a run?

Work out its liquidity coverage and loan-to-deposit ratios.

Bank liquidity calculator →
How much of my savings is protected?

See how much is within the FDIC, EU or FSCS limit.

Deposit insurance calculator →
What is safeguarding?

How e-money firms protect customer money.

What is safeguarding? →
E-money firm or bank?

How the two differ.

E-money institution vs bank →
How do neobanks make money?

The business model behind app banks.

How neobanks make money →

Read next

Spotted a mistake or something out of date? and we'll fix it. How our guides are made

This guide is general information, not legal or financial advice. SendPay Business is a technology company, not a bank, and does not take deposits; regulated services on the platforms are provided by licensed partners. Other companies named in this guide are reference points only and are not affiliated with SendPay Business.