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What is financial inclusion? Why access to accounts and payments matters

By SendPay Business · · 2 min read

Your own money app
  1. Name it and pick your colours
  2. Choose what it does
  3. Launch when you are ready

Financial inclusion means everyone, people and small businesses alike, having access to useful, affordable financial services: an account, a way to pay and get paid, savings, credit and insurance. The World Bank's 2021 Global Findex survey found around 1.4 billion adults still had no account at a bank or mobile money provider.

What holds people back

  • Not having the ID or proof of address that providers ask for.
  • Living far from a bank branch.
  • Fees that are too high for small balances.
  • Low trust in banks, or not seeing a need.
Man in a suit, arms crossed

What's changing

Mobile money, agent networks and phone-based accounts have brought millions of people into the financial system, especially in parts of Africa and Asia. Simpler identity checks and digital IDs have also helped.

Try it

Name your platform and watch it come to life

Type a name, tap a colour and pick what it does. The phone changes as you go.

Colour

What it does

Build mine

Design and preview your whole platform free, then launch when you are ready.

Why it matters

An account makes it easier to get paid, save safely, receive money from family and build a record that can open doors to other services. For small businesses it means being able to take digital payments and grow.

Two women in suits

Where SendPay fits

SendPay lets you launch your own money app under your brand, with GBP, EUR and USD accounts, transfers, branded Visa cards, payment links, invoices and subscriptions, powered by licensed partners. SendPay isn't a bank and doesn't offer lending.

Man smiling while using a laptop

How it works

Money on its way
  1. Pick who to pay and type the amount
  2. Tap send and it is on its way
  3. It lands in their account

Why sign up

Create your free SendPay account

It's all about creating your own financial platform with ease. Start with a free account today.

  • A free business accountOpen it in about a minute with your business name, email, password and mobile. No card and no documents to start.
  • Get paid from day oneTake card payments, and share your own payment link and invoices so customers pay in a click.
  • A free business websiteFree to build, free to publish and free to keep, with unlimited visits.
  • Your own financial platformDesign and preview your whole platform free, then launch when you are ready.

SendPay Business is a technology company, not a bank. Accounts, cards and payments are powered by licensed partners.

Questions people ask

How much float does an agent need?

Work out cash, e-float and commission with the free calculator.

Agent banking float calculator →
What is mobile money?

Money stored and sent using a mobile phone account.

Mobile money →
What is agent banking?

Local shops acting as cash-in and cash-out points for a provider.

Agent banking →
What is microfinance?

Small financial services for people banks often overlook.

Microfinance →

Read next

Spotted a mistake or something out of date? and we'll fix it. How our guides are made

This guide is general information, not legal or financial advice. SendPay Business is a technology company, not a bank, and does not take deposits; regulated services on the platforms are provided by licensed partners. Other companies named in this guide are reference points only and are not affiliated with SendPay Business.