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What is AVS? How address verification helps stop online card fraud

By SendPay Business · · 2 min read

A quick ID check
  1. Add your photo ID
  2. Add proof of address
  3. Checked and verified

The Address Verification Service (AVS) checks the billing address a customer types in at checkout against the address the card issuer has on file. It's one of the oldest fraud checks for online and phone card payments.

What it checks

AVS usually compares the numbers in the street address and the postcode or ZIP code, not the full address. It's widely used in the UK, the US and Canada, and less so elsewhere.

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The results

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Tap each one to see what it means.

Full match

both the address numbers and the postcode match.

Partial match

only one of them matches.

No match

neither matches.

Not supported

the issuer didn't run the check.

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What businesses do with it

AVS doesn't approve or decline a payment by itself. The business or its payment provider chooses the rules, such as declining a no-match on a high-value order. Genuine customers can fail AVS after moving house, so strict rules can turn away good sales.

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Working with other checks

AVS works best alongside the CVV check and 3D Secure, where the customer confirms the payment with their bank.

Where SendPay fits

SendPay platforms let your customers take card payments by payment link, invoice and online store under your own brand, powered by licensed partners.

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How it works

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Why sign up

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SendPay Business is a technology company, not a bank. Accounts, cards and payments are powered by licensed partners.

Questions people ask

What is my card approval rate?

Work out your authorisation rate and what declines cost you.

Authorisation rate calculator →
What is a CVV?

The security code on the back of a card.

What is a CVV? →
What is 3D Secure?

An extra check with the customer's bank.

What is 3D Secure? →
What is card-not-present?

Card payments made online or by phone.

Card-not-present payments →

Read next

Spotted a mistake or something out of date? and we'll fix it. How our guides are made

This guide is general information, not legal or financial advice. SendPay Business is a technology company, not a bank, and does not take deposits; regulated services on the platforms are provided by licensed partners. Other companies named in this guide are reference points only and are not affiliated with SendPay Business.